Hertz Car Rental South Yarra — Car Rental in South Yarra

Reviews of Hertz Car Rental South Yarra

• Sophia

  Added 2016.09.23

  Upon return, staff inspected the car with me, and had me sign a return form saying it was all fine, first time I see that in Australia. They are a water wise facility when it comes to washing cars, bonus points.
• Eric

  Added 2016.09.06

  30 week pregnant wife. as well as my business.
• Adam

  Added 2016.07.07

  I feel sorry for any future customers who will cross paths with this far below level of standards.
• Bryan

  Added 2016.04.09

  Regardless, i was under the assumption that no money was owing, BUT, was still happy to fix up the arrears which would make total payment due $640.00 (two weeks total)
• Adam

  Added 2016.03.10

  Only downside is that vehicle aren't fitted with e-tag for toll roads. They have it covered with some sort of extra plan, but I just avoided toll roads.
• Tyler

  Added 2016.01.24

  NO apology.
• Nathan

  Added 2016.01.08

  I have been hiring a car from hertz since around April or may.
• Jacob

  Added 2015.11.22

  I will continue to hire the car as its a necessity for my
• Hayden

  Added 2015.11.14

  Great service and close by
• Dominic

  Added 2015.11.08

  No reprimand for the staff member who bluntly insinuated that i am a liar.
• Jaden

  Added 2015.10.09

  No reprimand for the staff member who had cause this issue,
• Joseph

  Added 2015.08.09

  2 & 1/2 year old boy, and
• Dominic

  Added 2015.04.17

  HOWEVER, i will not recommend any one of my 6 thousand plus clients of my business but instead encourage them to go else where for better service.
• Emma

  Added 2015.03.30

  To Leanne & the management team of Clayton, I am repulsed that i have not heard from you personally as i was told i would & that you are in fact in charge of these teams and as a boss/manager are supposed to lead by example.
• Caleb

  Added 2015.03.30

  After recent encounters with the hertz south Yarra branch, i am highly unlikely to recommend them as i have been doing for quite some time now.
• Carter

  Added 2015.03.09

  After spending the entire day on the phone to numerous people from hertz my issues was still not solved.
• Robert

  Added 2015.01.22

  for an error which had accrued on there part. Not mine.
• Jackson

  Added 2014.11.20

  So instead of being compensated like any professional, good company would do to keep a loyal PAYING customer who has spent THOUSANDS of dollars. i have been put in a financially inconvenient position so that i am able to retain rental of this car.
• Caleb

  Added 2014.10.03

  The Head office manager had apparently not excepted this reasonable offer (which is exactly what i had been doing all year) And instead, STILL demanded the car back OR i pay one month up front in full.
• Nathaniel

  Added 2014.10.02

  Consumer affairs, & the Victorian ombudsmen (who completly understood were i was coming from and couldnt understand why this hadn't been resolved)
• David

  Added 2014.09.02

  Spent the first 4 weeks paying full amount as any one else would, and slowly slowly the amount was dropped weekly to a reasonable $320 weekly.
• Jordan

  Added 2014.05.31

  Yet after speaking to the reservations team for hertz (who were upset as i was)
• Abigail

  Added 2014.05.08

  If this is the example that you lead by, putting ego first before the customer, business, or making money.
• Dominic

  Added 2014.05.06

  The arrangement that i have with this branch is that i would like to continue hiring the vehicle monthly, until potentially the end of the year or early next year but rather than pay 1 month up front each month, i would pay each Tuesday $320 to get me through, week by week, as this is what my financial situation allows.
• Abigail

  Added 2014.03.18

  Helpful and professional staff. Hired a car for 5 days at a great price following a "Pay 4 Get 5" sort of promotion. I was provided with a quick overview of the car basics after a joint inspection before driving off. Car was in great condition, clean and reliable, didn't have any issue.
• Emma

  Added 2014.01.16

  Very poor customer service. ..and they provide car which already have dirty smoke smell and when we going to return car they blaiming that have smoke smell and have to pay $150 for steam cleaning. ..so this is how they run business and get paid salary. And also no responsible if by mistake if we forget any items in car like GPS or handsfree...this is what I had an experience and same also reviewed on Facebook page reviews as well...very poor service.
• Christian

  Added 2013.11.27

  Kind regards, extremely disgruntled unsatisfied GOLD PLUS member # 66753943
• Jesse

  Added 2013.11.10

  No contact from head office
• Angel

  Added 2013.09.26

  The team at hertz south yarra & Clayton head office, still insisted on treating me like a criminal, insinuating that the authorities would be contacted if the car wasn't returned (even tho i had payed!) And even After i had explained that i had spent THOUSANDS of dollars with them this year alone, and was happy to contiune doing so, they STILL would not agree to keeping payment as it was, and DEMANDED in a very RUDE, UNPROFESSIONAL & QUITE DISGUSTING manner that i return the car, or pay 1 month advance, EVEN THOUGH the contract that i had signed is a weekly contract!
• Angel

  Added 2013.09.25

  The next day i had received a message demanding the car back because it was a week overdue.
• Nathaniel

  Added 2013.09.14

  Miscommunication? Possibly. human error? possibly.
• Alejandro

  Added 2013.08.15

  on Tuesday i had called the branch and spoken with Jamee as per normal to notify him that the next 320 was available to be taken out, i had also confirmed with him that payment was up to date & no moneys were outstanding. He had confirmed this and agreed that the total amount from this Tuesday to next would be $320 as normal.
• Ashley

  Added 2013.06.09

  Helpful staff and convenient location near South Yarra train station. However there is no Gold desk so members will have to wait, and the lot is very small and crowded making getting the car out a lengthy process.
• Joseph

  Added 2013.05.22

  Thousands of dollars spent, Thousands TO BE spent, and your ego has potentially lost you many, many customers for both corporate and personal use.